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Employee Engagement Surveys haven’t had the impact that we long hoped for. While we gathered an incredible amount of information on the employee experience, we were unable to translate that into strategic programs that moved the business forward. Also - who really wants to take another pulse survey?
Instead, we’re hoping to build on the opportunity to gather feedback and incorporate important questions around key areas such as Business Performance, Leadership Impact and Work Life balance. Parts of the Organizational Conversation will feel familiar - we will still gather themes, share results, prioritize confidentiality, and curate programs for the business. Other parts, such as giving the business a mini Performance Review, might feel new.
Most importantly, we recognize that honest feedback - especially when tough - requires a high level of psychological safety. Your experience at COMPANY is true and valid; our hope is that you tell us about it honestly so we can build a culture that makes you proud. Should you have any questions about how results, identifying information, or anything else is capture and reported on, please reach out to a member of the People Ops team!
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Tip! Link all past Engagement Survey Readouts and Action Plans here!
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Our new iteration of Employee Feedback will be (Insert a quippy name!). This will give our team the opportunity to give feedback in 3 key areas of COMPANY:
The Business - Mission & Vision, Strategy & Prioritization, DE&I, Corporate Impact Our Team - Management & Leadership, Culture and Vales, Team Collaboration Your Experience - Growth & Development, Creativity & Play, Work Life Balance.
Each theme has its own evaluation rubric in areas that we care deeply about, as well as a small set of focused Likert scale questions with optional commentary boxes. The hope is this approach balances the incredible value of open response and allows for a quantitative approach to crucial questions as we grow and change.
Every 6 months, in Q1 and Q3, People Operations will launch (Quippy Name) via (your tools of choice). This will help capture feedback in a confidential way and support our data analysis by offering organizational and demographic cuts. Using this tool allows us to quickly review and share the data with the company so we can being taking action and making improvements.
✨ Solicit actionable feedback in 3 key areas: The Business, Our Team and Your Experience ✨ Rubrics are easy to understand and clearly interpreted ✨ Share fresh data and begin Action Planning
Editors Note: Rubrics and Ratings often come in a 1-5 scale. Rather than using numbers, try defined definitions like:
1 = We are failing at this. 2 = We’ve got some work to do. 3 = Ok, we’re nailing this. 4 = Whoa! Way better than expected 5 = World Class Leader
A place for individuals to give feedback on the overall direction of the company, the business strategy and the impact we are having. As a reminder, review our Mission, Vision and Strategic Priorities here (←Insert Link)
| 1 - Failing | 2 - Gettin there | 3 - Crushing It | 4 - Whoa! | 5 - World Class | |
|---|---|---|---|---|---|
| **Mission & | |||||
| Vision** | We are actively ignoring our | ||||
| mission or there is no clear vision for our future. | |||||
| You have no faith in the business. | We acknowledge our mission, but our vision to get there is still unclear. | ||||
| Initiatives do not support our long term goals. We stumble or make mistakes when it could be prevented. | We are working towards our mission, and the vision is clear. | ||||
| We’re creating a place where (tag back to mission) | We are finding new, exciting and reliable ways to achieve our mission. | Use this space to outline what full on achievement of your mission looks like. This can be an absolute ideal state that you strive for. | |||
| **Strategy & | |||||
| Prioritization** | There is no strategy to the | ||||
| business, and OKRs are | |||||
| unclear. Initiatives are | |||||
| not prioritized or incorrectly prioritized. We lack guidance and direction | We have a strategy, but it’s unattainable or ignores reality. | ||||
| Decisions are often changed and prioritization is unclear. | Our strategy is clear, and our work is prioritized to | ||||
| achieve our goals. | |||||
| Decision making and roadmaps are clear. | We have a strong competitive advantage and it keeps on getting bigger. We're making the right decisions and are strategically positioned to continue expanding. | We are on an exponential | |||
| trajectory. We overachieve challenging goals we set for ourselves. Fasten your | |||||
| seatbelts 🚀 | |||||
| **Diversity, | |||||
| Equity & Inclusion** | We make no visible effort to build a diverse organization. | ||||
| Our culture lacks inclusion, and recognition is not equitable. | Commitment to DEI is unclear. We feel inclusive, but could be doing more. People from different backgrounds have equal opportunity to succeed | We have a clear commitment to DEI, and act on a strategy to ensure inclusion and belonging. | |||
| We champion bringing your | |||||
| whole self to work. Tools, | |||||
| processes and philosophies are in place to prioritize equity. | Our commitment to DEI extends beyond our employees. | ||||
| (Define what this means. Your customers, clients, vendors, etc) | We are celebrated internally and recognized externally for our commitment to diversity, belonging and inclusion. We actively take steps to ensure people from all backgrounds | ||||
| succeed professionally and personally. | |||||
| Corporate Impact | We have a negative impact. | ||||
| Our choices are unethical, and our actions create harm. | Our impact on the world is | ||||
| unclear. We are making progress towards positivity, but our reach, influence, or intentions are too small. | We have a positive impact | ||||
| in our spheres of influence - as an employer, as a platform, as a partner and in communities. | We have a positive impact | ||||
| beyond our areas of influence. We engage with society and the environment in a positive, ethical, and sustainable way. | |||||
| You're proud of the | |||||
| company you're a part of, beyond financial performance. | We are a world-leading example in how companies can have a holistic positive impact in the world that goes beyond financial aspects. People rave about | ||||
| our social engagement with positive change around the environment, society, and ethics. |